FAQs

Which countries do you ship to?

At the moment, Reverie ships to Israel and Australia. shipping will soon be available in Canada, US and Vietnam.

How much is shipping fee?

Reverie brand is pleased to offer international worldwide 12$ standard ground shipping, door to door service to your final destination.

All orders will be shipped from our warehouse in Ho Chi Minh City, Vietnam.

How many days does delivery usually take?

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow one business day for processing. Orders are shipped from our warehouse and generally received within 7 to 14 days. Unfortunately, we cannot be responsible for unanticipated delays due to inclement weather or other unforeseen natural events.

How can I check the status on my order?

You can check your order status by contacting us at Support@reveriefashion.com

Who do I contact about making changes to an existing order?

Unfortunately, we are unable to accommodate additions or changes to an order that has been shipped, but all orders are eligible for changes or cancellation prior to their completion before making the final purchase.

How do I return/change a product?

At this time, reverie brand is not able to accommodate international returns. We are currently working on logistics solutions for our client's trust and convenience. For further assistance from Reverie Brand please contact customer service at Support@reveriefashion.com. 

Or call +84972588130

Is my personal information kept private?

Yes, your information will be kept private by Reverie and won’t be given to other parties for commercial purposes.